A modern SaaS to run service operations at scale.
Centralize service requests, keep providers accountable, and track performance across every location with configurable plans.
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Why teams choose Ardea Concepts
Everything you need to capture, route, and resolve service requests across providers.
Multi-tenant ready
Isolate customer data, locations, and settings per tenant while keeping visibility at the top level.
Workflow automation
Capture complaints, auto-route to providers, and track SLA steps without manual chasing.
Real-time dashboards
Monitor open, ongoing, and completed tasks with live usage of plan limits.
Role-based access
Purpose-built portals for admins, service providers, and end-users with granular access.
Configurable plans
Set location, department, and user limits per plan to match the scale of each tenant.
Provider accountability
Track provider statuses, notes, and escalation paths so nothing falls through the cracks.
Pick the right plan
Start with what you need today and scale without migrations. New plans are easy to add from the super admin.
Starter
Annually billing • 365 days
- 1 company locations
- 10 departments
- 25 service providers
- 250 users
Standard
Annually billing • 365 days
- 1 company locations
- 20 departments
- 50 service providers
- 500 users
Premium
Annually billing • 365 days
- 3 company locations
- 50 departments
- 100 service providers
- 1000 users